Refund policy

Refund Policy

Free version. The free version of RELIEF is available to download at no cost. Since no payment is involved, no refund applies.

License keys: 14-day refund. If you're not satisfied with your RELIEF license key, you can request a full refund within 14 days of purchase. Email shop@feld-audio.com with your order number. No reason is required, and there are no fees.

Exchanges. All products are digital downloads delivered instantly, so we don't offer exchanges.

Technical problems. If RELIEF doesn't work as described on your Mac (AU/VST3), contact shop@feld-audio.com. We'll help you get it working, or refund your purchase if we can't. 

Refund processing. Approved refunds go back to your original payment method within 10 business days.